Get your account back — the right way.

Payment is taken upfront, but that money stays with us — no one else gets paid until your account is actually recovered. If a case fails, or we exceed the promised turnaround time, we refund you — worst case, a $200 deduction to cover extra fees and the recovery slot reserved for your case.

Normal cases are usually resolved in under 72 hours. More complex or specialized cases can take longer — your case manager gives you a realistic estimate after the free review.

It never matters. Our team professionally takes care of accounts, and most of the accounts we recover have already been denied before — that's why they come our way and decide to pay us.

Your suspension notice or in-app message, the account username, and a short history of the account. We'll ask for anything else during the free review.

Not if you avoid whatever triggered the original suspension. We monitor your account after recovery, and our post-recovery support can flag anything that puts it at risk again.

Yes — a 12-hour warranty, which is when any issue on our end would surface. We're the only agency in this space that offers any warranty at all post-recovery. It doesn't cover re-disables caused by your own actions after recovery (e.g. policy violations), since those are outside our control. For accounts that were flagged by mistake, we also whitelist them internally, making a repeat flag extremely unlikely.

Yes. Accounts with a history of prior violations, or that get repeatedly reported/targeted, aren't covered — that pattern is beyond our control. Content removed or a page re-disabled due to new violations after recovery is also outside the warranty, since we don't control user content or platform enforcement. That said, we know the industry and the common methods used to take accounts down, so we can walk you through steps to help prevent it happening again.